Designation: Associate /Senior.Associate (Voice Process)
Qualification: Any degree
*Roles and responsibilities :
- Calling to the customers to remind their due date of installment.
- Reminder calls to delinquent customers who failed to make the payments.
- Explain the consequences to customer on not paying on time.
- Provide the options of payment channels for making the payment.
- Fix appointment for the field collections team if customer asks for collecting payment from home.
- Follow up with the customers till the payment is received.
Language Required: Candidates should possess fluent in Hindi & English
Contact person: 9600041119